Our website at www.wilddivine.com now maintains your customer profile information as well as all order and download file information for any orders through our website after June 8, 2016. If you are unsure of your credentials for your account or whether you have created an account then please see this article for additional help – Login Assistance.
IMPORTANT – If your purchase was made before June 9, 2016 please contact us at [email protected] for assistance in retrieving your downloads.
If you have already created an account please use the following steps to access and download your Files.
1. Click HERE to access LOGIN at www.wilddivine.com.
2. Enter your email address and password to login.
If you are having any issues logging in or need help getting logged in please see this article for additional help – Login Assistance.
3. Once you have successfully logged in you have will have access to the following (see “A” below):
EDIT – Edit your profile and password information.
FILES – Download any files that are part of your purchase*
ORDER HISTORY – View all orders*
RETURNS – View information on returns*
4. Click on FILES tab to see files available for download.
INSERT FILES MENU IMG
5. Installing Programs
If you need further assistance installing any programs or content on your computer please click on the appropriate link below for further assistance:
- PC/Windows Program Installation
- Mac/OS X Program Installation
- PC/Windows Audio/PDF Installation
- Mac/OS X Audio/PDF Installation
NOTE: iOS devices DO NOT allow you to directly install audio files and some other media types directly from downloads. You may need to download the content to your computer, iCloud account or other account such as GoogleDrive, Dropbox, etc. in order to access and utilize the content. Please go to Apple Support for further assistance if needed.
If you were unable to resolve your issue or you need further assistance please email us at [email protected]
* – Order information for all orders placed on or after June 9, 2016. No customer profile or order information was transferred from previous www.wilddivine.com or any other Wild Divine website. If you need assistance with orders from a date to June 9, 2016 or from another Wild Divine site please contact us at [email protected]